Our dedicated transport team is an integral part of ALS’s Customer Service Team and together they work hard to provide an outstanding collection service across the UK & Ireland to meet the local needs of every individual customer.
The UK team is managed by our 2 Regional Transport Co-ordinators who work closely with individual laboratories to deliver a friendly and flexible collection service.
We understand that our drivers are key ambassadors for ALS Food and Pharmaceutical and for some customers they represent the primary point of contact. Consequently, we go to great lengths to ensure that all of our drivers are courteous and helpful and respond promptly and considerately to the changing needs of our customers.
We set high standards in terms of appearance and issue every driver with a smart ALS uniform.
All drivers are fully trained when they join ALS and complete a series of daily checks on their vehicle and on their traceability paperwork to ensure that samples arrive back with us safely.
Our modern vehicle fleet comprises over 40 fully refrigerated vans, all of which are replaced on a regular basis.
Every vehicle undergoes a rigorous swabbing programme to ensure that they are cleaned to an exceptional standard to provide a safe and hygienic environment in which to transport your samples.
All UK vans are fitted with data loggers and our new vehicle tracking system, ‘Quartix’. This system provides us with a fast efficient, ‘point and click’ source of real-time information, thus enabling us to locate our vehicles at any time and helping us to provide our customers with the best possible service..
Every van also carries full spill kits, first aid kits and mobile phones.
Our vans are strategically spread across the UK and Ireland providing our customers with a nationwide service that is hard to beat.