Customer Service Administrator

Monday 10th February 2020

Company Overview

Whether you require analytical testing of food and drink, dairy, water, or pharmaceuticals, ALS offers a comprehensive range of microbiological, physical and chemical testing services combined with industry leading technical expertise and customer service.

ALS has over 20 years’ experience in delivering the highest standards of service with the utmost integrity.

We are now looking to recruit a client services advisor into our Customer Services Team

Monday to Friday - 40 hours per week - Times from 08:00 to 18:00

Responsibilities - Not limited too

You will be the central point of contact for all telephone enquiries and provide support for email enquiries and communication.

Responsible for setting up new client details on our internal system and maintain the current client database

Control the despatch of invoices to clients

Manage client price lists to ensure accuracy at all times, and manage any queries

To provide cover and support for the client service team to include reception duties


The applicant (that’s you), will have excellent verbal and written communication skills, good grasp of Microsoft Office and Outlook packages. Ability to work in a fast paced environment, and work under pressure.


We are offering a competitive starting salary, plus benefits such as company pension, free parking, and shop in store discounts to major retailers, fuel saver scheme.

Please note that this is a three to six month fixed term contract, it may become a permanent opportunity, and however this is not guaranteed.

If you are interested in applying, please send a covering letter and CV to [email protected]